Work description
• Reception and registration of telephone calls on
insured events;
• Administration and monitoring of claims;
• Administration of the customer database;
• Communication and consulting of insured customers;
• Communication with foreign institutions and partners in the management of claims procedures.
Requirements
• Average or good knowledge of the Estonian language;
• Good knowledge of English (Lithuanian and Russian are welcome);
• Good presentation of customer satisfaction and expectations;
• Computer literacy;
• Team player, as well as the ability to work independently;
• Openness to the diversity of cultures;
• Ability to prioritise and quickly complete multiple tasks, prompt response, communication skills,
proactivity, hard-working nature, flexibility, positivism, empathy.
The company offers
• Good working conditions and all social guarantees;
• Opportunities for professional development and training.